P

Patricia C

4 years ago

Got an appt to have my car checked due to the engi...

Got an appt to have my car checked due to the engine lite coming on. They gave me an appt. For Sat morning, was told to ask for Robert. Well when I got there he apologized why he was not dressed properly as he was really not suppose to be working on this day. He then asked me twice why my car was being brought in and also questioned if I really had an appt. BTW I received an appt. reminder the day before.
First impression was he was very arrogant and told me I would have to leave my car for a few days before it could even be diagnosed. BTW they do NOT have loaners. He then then proceeded to tell me I could rent a car, and advised that I could save money by bringing it back instead on monday. What a waste of a day! Then when asked if I were to bring it back on monday how long would it take to diagnose it. He said at least two days, that they had hundred of cars to work on. I said forget it that I would take it to Chapman Dodge instead as walking out. He then yelled out and informed me that those people were two weeks behind. Will never go there again! Will also never buy a Dodge.

Comments:

No comments