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I am very disappointed in my stay at the Omni Atla...

I am very disappointed in my stay at the Omni Atlanta at CNN Center. Staff was very unfriendly. Staff seemed annoyed anytime I asked about the area - restaurants, getting around ..... which is odd being in the tourism and hospitality business. Also, I had a very bad experience my first night. When I got to my room, I pulled down the comforter to take a nap. It was clear the sheets had not been changed. The sheets had stains, hair all over, and overall slept in look. It was disgusting to think the hotel would try to get away with such a thing. I called guest services immediately and it took over an hour and half for someone to come change the sheets after another phone call and visit to front desk. During the action of changing the sheet, it revealed the under pad had not been washed for a while. It had a huge period stain that appeared to have not been washed. Period stains typically fade in color with a wash. Oddly, the housekeeper blamed me for the stain (so weird). I told her I just checked into the room. To think the staff would put clean sheets on top of soiled material is insanitary. When she took off the pad, it revealed a bed that had been soiled several times. I immediately wrote guest services. That was 5 days ago. I have not heard back. The next morning after the sheet incident, I noticed the coffee maker and two lamps did not work. Overall, I can say my experience was awful. Mostly because I never heard back from management. Things happen. However, I am surprised with the lack of pride, hospitality, and professionalism of the Omni Brand. I never right poor reviews because I address it with management. However, corporate did not reach out at all. Please do not waste your money on this hotel.

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