Elise Ea-Bacchetta

Review of Guerlain

A large Guerlain client for several years, I wante...

A large Guerlain client for several years, I wanted to use the brand to apply makeup on my wedding day. I was badly received by phone at 68 av des Champs, by a person who lacked my consideration. As my town hall only celebrates in the morning, Guerlain could not offer me any solution compatible with this timing. Beyond that, my interlocutor spoke to me in a dismissive tone while rejecting all the proposals that I made. The icing on the cake, she promised to remind me with a solution, something she hasn't done in over a month. This episode won't annoy me with the Guerlain brand, but with the 68 store, that's for sure! Staff to crop, it is unworthy of a luxury brand, and Guerlain in particular.