L

Laura Gentry

4 years ago

Terrible hotel. Lifts in car park weren't working ...

Terrible hotel. Lifts in car park weren't working so had to carry all your luggage down very dangerous outdoor metal stairs. Rooms nothing special. Waiting time in the bar was just horrendous, we ending up getting up and going over to the bar to ask where our drinks were. We then got overcharged and they had to get management to come refund it. We ended up going to the nearest premier Inn and using their bar!!! Car also got badly scratched in the car park whilst we were away. One of the worst hotel experiences I've had in the UK.

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