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MaryAnn Hoke

4 years ago

We were very unhappy with Hope. Referred by our lo...

We were very unhappy with Hope. Referred by our local vet for our 1 year old cat treatment for recurring wound on paw. Had no regard for distance we traveled or fact that cat was fasting for almost 24 hours. We spent 7 hours in their parking lot while cat was inside for an ultrasound that we had previously ruled out doing with other vet. Which showed nothing as we had been previously advised ultrasound hard in cats for foreign bodies. Only to be told too late in the day for treatment. Wanted us to schedule surgery 2 days later and bring cat back every day or 2 for dressing changes. We live 1 1/2 hours away. They kept asking for records which we had confirmed were transferred and when we spoke with vet seemed like she hadn t reviewed them. Poor communication regarding appointment and instructions. Also in the 7 hours I spent in their parking lot appeared mostly dogs being treated very few cats.

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