Kathy Gately Review of Farrish Chrysler, Jeep, Dodge ...
If I could post no stars I would. I had purchased ...
If I could post no stars I would. I had purchased a Jeep that was to have the navigation system on it. When I went to the service dept. after calling Chrysler Farrish Jeep took a look at the system and first said the repair was under warranty, but then came back and said it wasn't and I would have to pay. I took the Jeep to Koons at Tysons and they were able to take care of everything, and yes, the system was under warranty.
Another time I had my Jeep in the shop for a recall on a part and I received a call from Farrish Service Dept. telling me that my battery was low and needed to be replaced. I said no, since I was taking this to my regular mechanic the next day. When I went to my mechanic he tested my battery and informed me that he couldn't even return it under the warranty that it still had since nothing was wrong with the battery. I guess that Farrish thought a woman would be sure to panic and say go ahead and put in a new battery. I won't be going back to Farrish Jeep, even though it's closer.
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