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Dishonest Service Department: Took my 2010 (56k mi...

Dishonest Service Department: Took my 2010 (56k miles) Ford in for an oil service. I was pulled out of the waiting room and told my vehicle needed 4 new tires, wiper blades, and various other services. I had new (Bosch) wiper blades installed less than a month prior to this and 2 new Michelin front tires only 6 months ago. I've put maybe 2,000 miles on my vehicle since the front tires were installed. When I declined the work Hennessy's service advisor became cold and distant. I took my vehicle by a tire shop on my way home to be sure the rear, older, two tires weren't in need of replacement. I was told by this shop, who only makes money if they sell me tires, the rears still have roughly 10,000 miles left before I needed to worry. In fact, if I wanted to replace them today they'd even give me trade in credit because they were in such good shape they could re-sale them as used tires. They told me my two front, 6 month old tires, were still practically new. As if the situation couldn't get any worse, I asked this tire shop if I had to replace all 4 tires with the same Michelin brand Hennessy Ford quoted me "what would it cost?" Hennessy's quote was $200 more than these guys. I'll be making the drive to Sandy Springs Ford next time as I feel Hennessy's behavior deceptive and practically criminal.

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