Rico Tubbs

Review of Sheraton Baltimore North

I Do not recommend!!!!!!!! Hospitality is not the...

I Do not recommend!!!!!!!! Hospitality is not their forte. The half hotel staff were ok the other half had a huge attitude problem. I have never gotten such terrible customer service over the phone. Summary: changed me the wrong rate, give me attitude when I called, sink was clogged, ac did not work, parts of the decor were peeling off, a hotel worker walked into our room while we were changing (It was after 3 pm so it was not cleaning hours), they did not give us the bill nor email us our confirmation. Furthermore their restaurant kept us waiting over 30 min for grilled cheese and a wrap at lunchtime with a nearly empty restaurant.