I recently was contacted about the review I made o...

I recently was contacted about the review I made on Google and spoke to a representative who was helpful and explained some of the issues I had with the initially installation. They were very upfront about how to assist and even guided me on how to follow through with the process.

I wanted to edit the review and bump it up to 4 stars. I was a little frustrated at first and needed a little guidance. I do plan on implementing the directions given to me. They did provide a price to switch over to using my own router if I'm unable to do it on my own. It's a bit steep ($75.00), but considering it $10.00 to rent a router through them, and compared to Spectrum, it's not as bad as I initially imagined.

I've had no issues since switching from Spectrum. I would recommend this company. Installers were friendly and did their part of the job.