Isabel Dewey

Review of Courtyard by Marriott, Orlando...

We were disappointed when we checked in and the st...

We were disappointed when we checked in and the staff changed their story about onsite parking. I called the hotel before our stay to confirm that we could park onsite for free. After we arrived, they said that we had to pay a higher room rate to get parking. It would have been ideal for the staff to have been trained on their protocol, as we would have made a different choice.