Most law firms, once they get the money from you, ...

Most law firms, once they get the money from you, stop communicating and you can never reach them to receive updates, which ruins customer experience and if the outcome is negative, their reputation goes down.

On the other hand, Grant Kaplan and his team have always been helpful to me and picked up the phone/scheduled an appt each time I had questions. They are prompt and make me aware of all the steps that are needed to be made. I am still in the process of fighting my battles and, so far, this law office has made me feel extatic about hiring them.

Punctual, transparent, reasonable, and friendly. These are just some of the qualities I can describe this law firm by.