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Kayla White

4 years ago

Edit: Since my visit, I have received several emai...

Edit: Since my visit, I have received several emails from the dealership trying to resolve the matter amicably. The emails have been respectful and apologetic for the most part. Hoping for a happy conclusion.

I have been offered pretty decent money in the past (as a writer) to write positive reviews for companies and make it seem genuine. I believe that Chrysler Jeep Dodge of Little Falls has done the same. Note their 1.5 STAR review on Yelp. Just left after sitting there for 6 hours and DIDNT buy a car. Dealt with a super nice car salesman (Dennis Brusco) working for a terrible company. I agreed to buy a 2011 Chevy Aveo for 6500 (a fair price since it was a rental car). I was giving a $3,000 deposit.

I go through all the paperwork to find the number on the bottom of the contract is 11,900.00, on top of my deposit (I rounded down because I don't remember exactly). Does $2300 just in dealership/state fees on a car worth $6500 make sense? I think not. I will not pay over $14,000 for a car worth $6,500. Too bad they already took my check and "can't" return it. As well as ran my credit report and had me take out insurance on the new car I do not own. The cherry on top was the business manager's (Victor) smug condescending smile as he explained to me why I was a stupid single female who needed to just sign whatever he pushed at me.

I will not be buying from them or the other dealerships they are associated with on Route 46, including Mitsubishi and Nissan. They might be okay for a newer car as those fees would be less astronomical. 1 star is for excellent service from Dennis and the lovely receptionists. Most of the other salesmen are creeps who leer at you when they think you're not looking. Very creepy.

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