hena robin

Review of il centimetro - la forketta - ...

The worst restaurant experience in Singapore. Not ...

The worst restaurant experience in Singapore. Not even worth for 1 star. This Italian looking restaurant is just too obvious that they want to maximize $$ but do not want to serve the customers well.

I can try my best to understand extra ripping off of bread basket at $4 and sparkling water at $10 that were just brought to our table without alerting about extra cost.

Food was not even an average level. We ordered penne and seabass. Honestly, our helper at home can cook much better than that. Penne was overcooked and seabass had no taste. One more ripping off was main menu seabass must have extra side dish like potatos or grill vegetables around at $10.

The worst part initiated and ended by their unmannered service by the restaurant owner.
I firstly thought she was an aged part time helper that this restaurant hired to show that they are helping the communities.

This unprofessional looking old lady tried hard to clear our plates even there was food left in my wife s plate!

I bothered so much and questioned to her, and then she gave the excuse that she worried the food gets too cold?? So, I asked her again, Then, what can you do? Are you offering to re-heat them?
After that she left without saying anything like sorry or apology word. I could understand that she wanted to force us to order dessert with clearing plates BUT the food was still there and we were in the middle of the conversation and eating!

I was very unpleasant and tried to make the complaint to other waiter and then realized that she was the restarant owner so that any complaint wouldn t work to improve.

I think this unprofessionally unmannered owner cares nothing but $$$.
Upsell and crosssell has to be made for all the customers! Water, bread, basic side dish, dessert, etc....

I didn t want to ruin my evening. So, I just paid the bill and left without further complaining. But, can t forget how unpeasant experience I was able to buy.