Highly recommend staying clear of this hotel!! We ...

Highly recommend staying clear of this hotel!! We had a canceled flight due to weather, we checked in a day late. Our new flight was not returning until a day later and we requested to be comped an additional day. Prior to our planned pre-paid vacation I purchased travel insurance. Although we should be comped according to our travel insurance the hotel personal refused to provide a room without additional payment from us. We have got the run around from all hotel staff and no return call as promised from Christine although I see she is able to respond to complaints through reviews...

We pre-paid in advance and purchased travel insurance... a response to our request to honor our travel insurance is requested! Feeling robbed and taken advantage of.

We will be contacting our business attorney to take care of this matter since we have not been successful in receiving contact back from Christine.