Andrea Franz

Review of Icon Health and Fitness

Received a broken bike, spent hours trying to get ...

Received a broken bike, spent hours trying to get a replacement part sent. Received part and still did not fix the problem. Request a return since bike never worked. Was told I would be provided a refund but had to pay shipping fees. Debbie in returns is useless, rude and disrespectful. Numerous errors will billing as well. Not a customer friendly company at all! BUYER BEWARE. Spend the extra money and buy a Peloton!!!