David Beck

Review of UAA / Work

Inept institution. I had applied and deferred by a...

Inept institution. I had applied and deferred by application fee. Ultimately did not attend since their STEM program was lacking compared to most other colleges and just received a letter demanding immediate repayment of the fee. I'm happy to pay what's due. I called their office for payment. No answer - closed. I have no information on my accounts with them, nonexistant since I am not attending this college, so I cannot pay them online. I called again to ask about how to get an account to pay. No answer. I travel ALL THE WAY FROM KENAI, mind you, to go talk with them in person to sort it out since they will not answer their phones. I go to the student union building and am directed to the university center since that is where they have their billing... Closed again. I have my card at the ready but they are unwilling or unable to accept my money. I finally call the main school phone and talk with the operator and he says they are having an appreciation/training day. They are unwilling to accept payment, which I am more than willing to provide as I did apply and understand there was a fee. However, a year after I apply out of the blue they sent me this letter demanding payment or they would claim my PFD. Unacceptable. Inept institution there is no wonder why their budget is being slashed. What a racket.

Side note: Campus looks very new, nice and renovated. However, it's pretty sprawled out and confusing from an outsider perspective.

Not happy with them and am voicing concern for prospective students. Their monetary practices seem to be unethical.