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Meet with Sales Representative Paul to discuss opt...

Meet with Sales Representative Paul to discuss options regarding a purchase of a CX-5 Grand Touring vehicle. What turned out to be a pleasant experience quickly changed once I notified him that I did not want my current vehicle evaluated at the present moment and I wanted to see estimates first. He used aggressive sales tactics and mentioning of his commission pay structure to show how I was wasting his time (and money, apparently). Any of his attempts to keep me as a customer were pitiful and unprofessional to the point where he stated, "I don't know what Dan (another sales representative at the dealership) is smoking." when we discussed discrepancies in commission stories I heard between the two representatives.

I cannot recommend this dealership to anyone, for any reason. I have negative experiences with the service department as well.

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