First off and MOST IMPORTANTLY the employees on th...

First off and MOST IMPORTANTLY the employees on the phone straight up asked me for my password. That is very sketchy and literally goes against the number 1 rule of customer service/account help. There is something wrong with the security of your websites if that is how employees get access to your account. Anyways, they made a new sign in system last month and it has so many security flaws. It is also just confusing and i have gotten different info from multiple employees about the new system. Very Bad.