I am very happy with the recent repair. My jag was...

I am very happy with the recent repair. My jag was having a problem and I could not figure out what was wrong, so Eric helped me through it. He showed me the problem after diagnostic, then he contacted my warranty provider to finalize the cost, and then scheduled the parts and repair work. I had to attend to another event on the day of repair but he managed to arrange an time on the same day, and job well done. His professional work got me no time lost, big thumb up.