Another failure to communicate.

Another failure to communicate.

My parents are being bounced from pillar to post by Brattleboro Hospital. The most recent miscommunication involved the failure of this hospital to get my father's MRI results in the right hands for a critical examination at Dartmouth Hitchcock Medical Center. This appointment was a referral through Brattleboro to the wound clinic at DHM. Dispite being assured three times by staff at Brattelboro that this necessary MRI was sent to DHM wound center- it was not there the next day when my parent made the two hour drive north. Neither DHM nor Brattleboro were able in the 4 hours my parents were at DHM to rectify the situation. I ask you- how hard is it to send an electronic file and then confirm by phone that the file has been recieved? The subsequent examination by the doctor at DHM was brutal. Without the MRI she dug into his ulcers in his feet and reopen wounds to make her assessment - My father bled all the way home and by the time my Mom got him in bed his bandages were soaked through. This is not medical care it is torture.