We placed an order for 5 x roller banners that wer...

We placed an order for 5 x roller banners that were required urgently, upon chasing it was discovered (on the day of deadline) that they had no record of the order. We had to order a second time, and they let us down again and delivered it a day late! The main issue was the total lack of communication, and radio silence in times of need. Our very own account manager totally disappeared, the issue was only resolved by the head of client services and even she let us down. Do not recommend.