I recently stayed at the Concord with my wife and ...

I recently stayed at the Concord with my wife and son during a long weekend. Our experience was less than perfect as our room wasn't cleaned and our shower leaked under the glass door. Employees were friendly and the valet service was nice, but I've come to expect a bit more for $180/night. The front office manager did refund some of our money for our troubles, but we probably won't stay at the Concord again. Hopefully you'll have better luck than we did if you do!!