Danilo Leporani

Review of Fastweb

NON-EXISTING CUSTOMER SERVICE

NON-EXISTING CUSTOMER SERVICE
I tried to contact the call center for a whole morning but on time when the office in Tirana is passed to me (once the operator has been assigned) the call is suspended and no one answers. In particular, the same operator refused to answer three times. To date I have to know the timing for the activation of my old TIM number, on which no delay has ever been specified with respect to the activation of the other fastweb services, and there is no way to contact them nor be served by an office of the European Union.