Pathetic after sales service/support! Has a dedica...

Pathetic after sales service/support! Has a dedicated line for after sales support that goes directly to voicemail and you never hear from them. I have been trying to get a hold of them regarding my GAP insurance refund which was sent to them from the insurance company. I saw numerous reviews about bad after sales support but took a leap faith and now I am regretting. I would not go back for sure!!