the cars are great but the process is worse.

the cars are great but the process is worse.
I asked for the purchase and sale document and all I got is an internal use only price sheet which I couldn't use with DCU. These people gave me hard time.

Edit:

For all fellow immigrants Don't waste your Time and money on Gas by visiting this place. They will try to mess with you all as much as they could and be rude to the core. The cars may attract you but the people will repel you. Let me share my Experience (Frustration & pain), I got pre approved loan so I went in to look at the cars they offered to beat it or at least match it, but I wanted to go with the same financing as I don't want to run any more credit checks. I liked a car asked for the sale & purchase agreement, which I have to send it to DCU so that they can release the loan. After on call with the salesman for about an hour I got a Document which said INTERNAL USE ONLY. I submitted it to DCU and DCU came back and said this is not valid as it says internal use only. again I was on call with the sales person, his manager and lot of other people JUST to get the Sale agreement. At last they agreed to use whitener and send me the Doc, I sent it to finance company and they asked for the Scanned copy of the car title. Again I tried to reach out to salesman but it was of no use. He wasn't even responding. Vexed with the wait and all the process just because i didn't go with the inhouse finance they made me go through hell. Finally I decided I want to get the car I decided to go with inhouse financing, did all the credit application and again 2hrs of wait the numbers they gave were horrible. It was twice of the rate that was approved by DCU and my credit score is good. I told them this is ridiculous rates, he went in again waited for an Hour and the Manager came out and offered me 1% less in the APR if I could submit an address proof (They try to make as much money as they could on immigrants) this guy is the rudest person I ve seen in the business . I went through this mess because I liked the car and did a 500$ deposit. Don't do that mistake never deposit on the car. They suggested I could refinance, I actually thought about but my heart it better spend more money than encourage rude people. I didn't want to go with them I had enough. I came out looked for a car Found a great one and bought it on the very same day in LEXUS park place. This was a 180 shift in experience. I felt like I was talking to nicest people.

It was a horrible experience, I don't want anyone else to go through the same pain as I did. That's my story Hope it can save the pain of dealing with them.