Q Q

Review of Brisbane Marriott

Incredibly disappointing stay. Very poor service a...

Incredibly disappointing stay. Very poor service at check in, rude staff member. We were ignored for five minutes, then the EFTPOS machine was broken with no apology or acknowledgement. Booked a king room with a city view, charged for the same, was given a room with two double beds as we were told the hotel was full, despite booking several weeks ago. The mini bar was also completely empty. Room service breakfast was stone cold and incredibly bland, and the flat white was undrinkable. We shall be staying at the Sofitel from now on. Addit: the concierge and the valet were all very polite and professional.