C

Chad Munson

3 years ago

Dropped my Rv off for a roof cleaning they advised...

Dropped my Rv off for a roof cleaning they advised me that the roof was soft in a couple spots and it needed caulk replaced. They gave me an estimate of 4k-5k for the roof and around $250 if they just caulked the areas in need. I gave the approval for repairing the caulk and wanted to get a second look at the "soft spots". They called and said it was done and it was going to be $307, wait I thought i got told $250? I didn't argue the fact and hoped it was fixed correctly. Well I drop my Rv off to another place for second opinion and a gentleman that was 260lbs climbs the ladder and says well it cant be that soft I would have ripped the ladder off. He walks the roof laughing and says only two small spot feel soft and shouldn't be an issue (mind you it's a 1994 and not in perfect condition). He gets down on his knees to inspect the soft spot better and says what kind of caulk did you use? I said i didn't do the recaulk I paid to have it done, he laughed and said they did a terrible job and was peeling the caulk off and laughing saying they didn't even clean the areas tgey caulked. He then says it will never stick and was a waste of money! So spending $307 at this place got me nothing but anger, I called to talk to Bob and he was very helpful in telling me he trust his guy did it well and was not going to refund the job! BEWARE I would not shop or spend ny money at a place like this!!

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