TY Kim

Review of The Regent Esplanade Zagreb

I can't believe this hotel get a 5 stars degree. S...

I can't believe this hotel get a 5 stars degree. Staffs are very unkind and not nice. They do just their work, spend the time to get money. I've never seen anyone's smile or kindness for 3 days, except a woman who make the room clean. Breakfast is none of everything delicious. Facilities are insufficient, even there isn't a teapot, tea, and coffee. I should search around the room to turn off all lights, because there's no kind of master button to turn on or off all lights. It was the worst hotel I've ever stayed.