Here at the Hilton, I expect a lot more humility b...

Here at the Hilton, I expect a lot more humility because I'm spending my money but in this case, I'm not sure. The only absolute problem I had was the wait. Yea, we all have to wait but dam, this long. Darrell Smith helped an aggravated customer by talking to her but with 1 person behind the computer. She was still aggravated but 5 min later, she was going to her room. I said wow. So after that, surely he was going to address the line and he did, help he didn't. 1 girl at the front desk. Then 2 more show up. I'm like ,where were you guys 10 min ago? Darrell did a dog and pony show for the aggravated customer but nothing for us but "some one will get with you in a min", I said "ok, Imma hold you to that" . So now, I at the Hilton in my room. Room looks good and clean so far. I come here at least 3 times a year and never had to deal with a wait but yea, I know. You gotta wait sometimes but this ain't Walmart. 400 people in the store and 1 register open. Come on Darrell. Mr. Manager. It's Spring break!!!!!!!!