I booked a hotel stay with this resort for May 17 ...

I booked a hotel stay with this resort for May 17 thru 21 2020. I called and booked on May 5 2020 and asked if Louisiana residents would be a problem. I was told that the travel ban would be lifted and we should Be ok. I get a call May 15 at 8:00 PM that we have to cancel our reservations to quarantine for 14 more days per Florida's governor order.

Staff did not try to ease the situation or offer compensation. In my opinion I feel we were not communicated in a timely manner!. Also we were in Florida by the time they called.

I understand we are in difficult times but the communication was poor on behalf Hilton!

It's a shame we found out that Louisiana residents were allowed the weekend they cancelled our stay

On top of that we booked a Hilton stay when we go to Orlando! We will be cancelling that vacation with them as well since Louisiana residents are not allowed