David Block

Review of Sam Swope Honda World, Sam Swo...

Unhappy with the dealership experience I had. Was...

Unhappy with the dealership experience I had. Was not comfortable purchasing the vehicle at the end of the day.

I tried to buy a 2006 Honda Ridgeline from Arthur. Looked like a decent enough car. Multiple owners and a minor wreck, but low miles. Arthur stated several times that they had performed all the maintenance on the car and that it was bought at their dealership. Before the test drive, the hood rod basically fell off and I placed it in the back floorboard so it wouldn t get caught in the serpentine belt and wreck the engine.
On the advice of a friend, I took the car to a mechanic at my cost ($93). The car was missing some critical maintenance including the Timing Belt (total was about $2500 recommended, $1500 of which was critical ).
I relayed the cars problems to the dealer with a request to fix the car or at least take $1,000 off. Arthur offered to get me a hub cap.
Instead of trying to address the critical timing belt issue with the car, either by fixing it in their shop or lowering the price to ease the burden of me getting it fixed, they opted to complain about the time I had it for my mechanic to see it. The sales manager said I didn t prove the timing belt hadn t been changed. The sales manager said they could contact the previous owner to see if it had indeed been done. When I asked him I do that he declined.
In addition, they advertised Alloy wheels and the car does not have alloy wheels. Also missing a hub cap still.

Now I assume they will try to sell it to the next person and hope they don t get it checked out by a mechanic.