Dan Schutt

Review of Gwinnett Place Honda

I came in for an oil change and emission test on S...

I came in for an oil change and emission test on Saturday afternoon. The customer service team was great and worked with me on the pricing. However, I had a 12:00 appointment and as soon as I got there I was told it would be a 2 hour wait. This was highly frustrating, as the appointment didn't seem to have any value. Especially since an oil change and emission test should only take 30 minutes combined.