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Decided to give them another try after my first po...

Decided to give them another try after my first poor experience but this time was no better. Hotel needs to be renovated. I could hear the water from the room above me flowing down the pipes, loud AC unit, rooms can be smelly, never saw housekeeping in the hallway and had to call the front desk to get my room cleaned every time. Poor customer service. Fitness center definitely needs some updating. There are much better Marriott properties in the downtown area to choose from. You will be disappointed with Hotel Icon.

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