After reading so many scathing reviews about this ...

After reading so many scathing reviews about this company, I felt obliged to write one of my own after my installation experience. I also had a hard time scheduling my template, but once that was done, the rest of the installation was a breeze. Two professional, friendly, knowledgeable young men showed up ahead of schedule (one hour) and within 20 minutes my new counter top was in place and my kitchen cleaned up. They told me how to care for the surface before leaving. They even brought me the leftover product to use as a cutting board. The counter top looks beautiful. While I agree that the office staff leaves a lot to be desired, the installers more than made up for it. Happy customer!