Received a phone call from Assured stating my car ...

Received a phone call from Assured stating my car was ready for pick up, returned the rental car and went to my car. Some of the problems were not fixed, walk back inside to address the issues, the rental key was locked up as it was time for them to close. I felt it was unsafe to drive my car, stuck with my wife and kids, Monty offered to drive me to rental, if it wasn't for him I would of been forced to drive my unsafe car home with my kids. Thank Monty, you were done your shift but you stayed and helped me even though you didnt have too. Thank you again