Janet Walker

Review of HYATT REGENCY NEW ORLEANS

The ADA ROOM was perfect, the Valet and Bellsmen w...

The ADA ROOM was perfect, the Valet and Bellsmen were awsome. from there went down hill New Orleans is a drinking state and your Elevator system is the worst and my opion not safe. we saw one over loaded and opened half of floor... it is very Time consuming, not user friendly on a first visit. your maid service was great first day, next day had to ask for soaps and toilet paper. Lunch meal on first day took 2 hrs to receive. late for meeting. left key in room and took security over 20 min to arrive. very disappointed in overall for as much room and all charges added paid. being a tourist city.