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Jamaican greeter dude was great! The hectic lady w...

Jamaican greeter dude was great! The hectic lady who shouted at everyone to check their tickets because if we missed our ticket we would have to re-get a ticket, was not great. Check my ticket, it's on the screen, walk over and she changes the ticket as I'm walking. Refuses to serve me and says the system is already on the next ticket. I'm so sad I didn't get her name, quality service like that should be noted. Next girl who served me wasn't too interested in feedback about the confusing photopoint info on their website. Fair enough it's not her job to take feedback, but it would make her life easier with fewer annoyed customers getting to her. Not sure what training the customer service people get but it doesn't seem like it's effective. If you're going to waste money on greeters at least train your staff in basic politeness.

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