Bertha Gani

Review of Shangri La Georgetown,Penang

Room and cleaning service was very good.

Room and cleaning service was very good.
Breakfast was awful. No taste for the menu and when favorite fruit such as papaya was empty, none would fill in the plate.
Front desk was the worst: when i would like to pay, 7 June 2019, 07:00, i saw the lady was on the phone, and the other man was on the computer. I came to the man and without saw on my face, he just pointed to the lady. I understand he wanted me to go to the lady on the phone. Fine. But it was impolite. I did not ask to get free payment, so please be polite to the customer. Say something politely to the customer.