Judith Yoo Review of California Wines
If I could give this company 0 stars I would. My b...
If I could give this company 0 stars I would. My boyfriend and I are coming up to Napa for the first time ever and we were calling around getting prices for different driver services. They told us that if they wanted the driver to drive our car, it would be $25/hour. As we are flying into SF the day before and driving up the morning of, they said they would not be able to drive our car because they weren't on the contract. That is totally fine - I respect a company that does things by the books. The entire time I was on the phone with the driver he was rude, interrupted me constantly while I was talking, unwilling to answer my questions. I asked him if there is any way we could get a better rate than $50/hour (which is double what it would cost for them to drive our rental car). I asked very nicely if any cheaper rates were at all possible AND HE HUNG UP ON ME. I understand that maybe they can't do anything about their prices but I was shopping around to make sure I wasn't overpaying and he just lost us as a customer. We will be taking our business elsewhere and I just hope they treat other potential customers with more respect.

Comments: