Becky Long

Review of Sentara RMH Medical Center

Ok....I definitely agree with many bad reviews on ...

Ok....I definitely agree with many bad reviews on here. The ER is a nightmare. The staff is unprofessional, the wait times are ridiculous. This has a lot to do with people using the ER that are either drug seeking or being seen for something that should be addressed in a family physician's office. Still, I feel this is Sentara's responsibility to assess that need in the community and address it. The billing department is awful as well. It is hard to get even a simple question answered.
HOWEVER.....I had the BEST experience yesterday with the Outpatient surgery nurses! Everyone was extremely accomadating, kept me well informed, extremely professional and empathetic. All of my concerns were addressed, and I feel these individuals went out of their way to make me comfortable. It seemed like people were there to work and cared about their jobs, unlike in other departments, such as the ER, which seems more like a social gathering of employees gossiping and talking about personal subject matter.
Thank you so much to the Outpatient Center for an awesome experience! You guys are the best!