Jessica Green

Review of Hawk's Cay Resort, Florida

I was so disappointed in my experience here, I wou...

I was so disappointed in my experience here, I would never return. We spent 3 days and night in a 2 bedroom 2.5 bath Villa. We were given a total of 3 towels for the entire Villa, no wash cloths, no hand towels nothing else. 2 of the 3 Tv's did not work, called no one ever came to fix them. Both showers were missing an entire door also mentioned that along with the TVs. The kiddie pool along with the hot tubs we're all closed due to Covid but they still booked at full capacity so more people in a small area. Also the reasoning for half of the restaurant's being closed so again same amount of people trying to get meals at limited area's. We booked the dolphin encounter still have yet to get our photos after numerous attempts to contact them. The only reason I did not give this resort One star is because it was clean and the view is beautiful but not enough to ever go back.