4 years ago

Worst internet I've ever had. I have the $100 plan...

Worst internet I've ever had. I have the $100 plan (any plan you get is a complete rip off) and I still have trouble loading up live streaming. I play a lot of games and the connection is horrid. This internet is like a roller coaster its good for an hour and then all of a sudden it takes 5 minutes to load a page and you might as well hot spot your phone.

You call tech support they always say everything is fine, but it never is. I talked to one support member who didn't even know what a modem was.

The only reason I have this internet is because its the only one offered in my area with unlimited use. If you have other options, even ones such as straight talk wireless, use it. Don't get ripped off.

Update 9/7/17: Service is still terrible. Had a billing issue (which I'm not even sure about, because I know I have money.) but can't do anything because of their terrible business hours. (Really? Your business department is only open for 9 hours a day?) Finally decided to switch to unlimited lte service and works even better than the $100 plan. Live streaming, gaming, everything works perfect. I wish I would of found this option sooner!

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