J

Jeremy Greenberg
Review of Holtza Habitat

4 years ago

This review is coming from a unit owner in one of ...

This review is coming from a unit owner in one of the condo managed building of The Habitat Company. I made a mistake one evening by parking in the wrong spot, as I was tired one evening, which is the first time this has ever happened. Often, the building management sends out notices to people if they are parking in the wrong spot for unregistered cars. My car is registered in the building, however instead of alerting me that my car was parked in the wrong spot, which I could have fixed within minutes, the building allowed for my car to be towed. They could have simply looked up my car registration, but they did not do that. They could have also alerted me after the car was towed, but again they did not do that. Instead, since I do not drive often, I didn't find out for several days later when I went looking for my car. Since they did not alert me of the issue, I kept paying fees to the towing company each day the car was parked there that I didn't know about it. To follow up this, I brought this issue up the building management and corporate team, and they took no ownership or any fault. They held strong through many correspondences that they were not going to do anything to provide any responsibility of the issue. They highlighted to me they are comfortable treating people with very little care and are incapable of taking fault when they make a mistake.

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