Scam alert! You will be charged an Incidental fee ...

Scam alert! You will be charged an Incidental fee "that will drop off 3-5 business days" NOPE!! Wish I read the reviews before booking. Staff seen us freeze outside to smoke and decided to charge us that fee as well. No return calls from management for any disputes. Tried 2x. No fridge, no microwave...decore is outdated and not in good condition. No hot water as well. Website photos are deceiving, staff isn't helpful. No restaurant/inside bar open. Gave another credit card (due to booking on my debit) now have both cards on file and charged on the wrong one. So basically been re checking the entire week. So called $70 room cost $98 and after all that decided upfront charge for Incidentals $103 than false charge of smoking room cost about $350. Mind you built in 1873 holes in ceiling tiles and warped wall paper. Frustrated and robbed.