Bill Kottmer Review of Hyatt Regency Maui
What can I say? Booked the vacation through Costco...
What can I say? Booked the vacation through Costco Travel, pre paid and stayed for a week. The room I selected was to be a partial "ocean veiw" room, it turned out to be a "full highway" view. When brought to the attention of the front desk, we were told that it is an ocean view. I guess you can see water it if you lean over the rail of the tiny balcony.
The included breakfast buffet was mediocre at best. Regularly priced at $32, I would be outraged at the lack of quality and variety if I were to pay full price.
I am not unfamiliar with resort vacations, and understand that to experience most services, it will cost money. I've not ever received so little value for my money as I have here. Drink service was slow and infrequent poolside, the vallet service was slow and inconvenient. Housekeeping provided service, even when refused. The rental rate for a paddle board exceeds the hourly pay of most college educated Americans, $55 an hour.
Highlights. The front desk staff were helpful upon check in and check out. The food at the restaurants, other than the breakfast buffet, was high quality despite high resort pricing. There are some prime snorkeling spots within walking distance.
Not likely to return.
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