Rishabh Chaturvedi Review of Softbunch Internet Solution
I Would like you to inform that i am complaining s...
I Would like you to inform that i am complaining since two months regarding my network connection issue i.e. the connection gets lost, disconnected,no internet connection, wifi not working, network connection gets lost anytime in the middle of anything,etc but still haven't got any support from your side the customer executive's keep saying engineer will visit and there is no sign of anyone.
I have already spoken to your Mr. Ashok Sir(Operation Manager) i was promised your engineer Mr. Suresh will come and look into this matter personally but since two months he is still coming.
If you can't afford to send him tell me I will personally come and pick him up since the operation Manager himself failed to give me the support which I was promised I have totally lost trust in you, honestly speaking there is no honesty in HONESTY it's just a name who doesn't care about it's customer.
If by the end of this day, today i am not getting my problem resolved i want my refund for remaining 6months and if you don't I will make sure this will be the last year mine with you also i will let my friends and neighbours know about your worst and pathetic services so that they to can change before it's late but I don't think it matters to you maybe for you we are not customers we maybe just a business asset if one goes another fool comes in. This will be my last mail to you because I am totally fed of contacting you and asking for help I have paid in full and I want what I deserve and what I have paid for and if you're not capable of giving that after so many complaints from my side either give me refund or get ready to loose 4 to 5 customers because we aren't just a complain box sitting here to pay whatever you ask and still getting this pathetic network connection and on top of that while complaining no support for months.
There may other service providers who are happy and ready with open arms to welcome us in their family not like you who after getting the payment done don't even bother to hear a complain and look into this for months.
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