Montseng Rosalia Mothae

Review of Radisson Blu Gautrain Hotel

Absolutely shocking service. The manager was THE R...

Absolutely shocking service. The manager was THE RUDEST person I've ever come across and knows nothing about customer service. She responded before understanding what my frustration was. It was absolutely disgusting. I actually think it was more a racial issue more than anything else. I'm still shocked and trying to figure out how to file an official complaint.