Too bad I did not read the reviews before we start...

Too bad I did not read the reviews before we started with them! The switchboard has been down since we started at least 10 times, leaving us without lines for times of 1-3 hours! When calling customer service it is said that a server has crashed and that this is a known problem and until they purchase a new server it happens from time to time !!! Seriously this is truly a company and customer service answer! Just a disgrace, a loss of thousands of shekels! And angry customers who fail to call and write negative reviews about us as if we are to blame. We started looking beyond another solution that would at least be stable