K

We booked with them for one night this weekend. Th...

We booked with them for one night this weekend. They allowed 100% of their rooms to be booked instead of limiting the number and being safe due to COVID19. When we arrived there was a line that wrapped all the way around Harry s. It was impossible to social distance. We were told that there was no parking, even though we had paid for a room. We checked in at check in time and were told they would call us when our room was ready. 3 hours later, still no call. We left the property and went else where due to the fact that there was no way to social distance Since and no one was wearing masks! We came back and complained and only then were they able to find something for us. When we went to go to the room we couldn t even get in the elevator without people trying to get in with us. There was no hand sanitizer anyplace but the front desk and they were not limiting the number of people in the elevators. At this point we turned in our Key!! Their management cares more about money than the health and safety of their guests and loyal customers! We will not be coming back!! Mind you we tried to call ahead of time but they sent all calls, except for new bookings to voicemail, which they did not respond to. We also left comments and sent messages to their Facebook account with no response!!

Comments:

No comments