I tried so hard to like this place as it s right d...

I tried so hard to like this place as it s right down the road from us but have had overall a bad experience. When I found this place, I called and called and got voicemail every time as nobody would answer. I decided to send an email inquiring about training classes for my 8 month puppy, waited over a week for a response and still nothing! I then emailed again and was like hello? Anyone there want my money? I finally got a response back and was able to sign up for the basic adult training class. The owner of the facility was actually the trainer for the specific class and I could tell in the first class our personalities were just not going to mesh. I also realized that the class was not what we were looking for overall so I cancelled and got a credit on my account. I already paid so I used my remaining credit on private lessons to focus on what we needed help with. Our first lesson was great, much more pleased with my experience than before and we were getting somewhere. I work from home full time and I am able to really set time to focus on training my dog and the trainer said she would be sending me detailed notes after the training for reference. Again, I waited a week and no response or notes. I called today and actually got a nice gal on the phone and she is going to get with the trainer and I can hopefully get the notes soon. I feel like when I spend hundreds of dollars, I shouldn t have to harass for someone to get back to me. I still have a balance on my account and I m going to try Paul as I have heard great things and my neighbor with the same breed has been using him as well. Third time is a charm right?